TigerDirect
Thanks Everyone
This experiment in building a narrowly focused online daily newspaper in Seattle is over. Why? The short answer is money. But there's more to it than that, and I'd like to take a few minutes to explain some of what I learned about publishing an online daily, so that others may succeed where I have not.

To fund a newsroom requires a pretty sizable chunk of money. My goal with the Courant was to have two to three reporters working full-time and making a living wage, as well as, a copy editor and a secretary. To do that, I estimated that I would need about $500,000 a year (gross sales would need to be more than that since sales people and support staff need to be paid too, but they essentially pay for themselves). I would work for free for the first year or so.

As everyone knows, traditional newspapers generate their revenue largely from selling ads. Running an ad in the newspaper is pretty expensive, but running a banner ad on a Web site isn't. Let's face it, online publishers will never be able to charge anything approaching the rates traditional print publishers charge, and here's why.

Newspapers are able to charge such high rates for their ads was because they are doing something novel. Printing a newspaper every single day is a lot of work, and it requires a lot of skill, people, equipment and expertise. Running a Web site does not require a lot of skill, people, equipment or expertise. Just about anybody with a computer and an Internet connection can do it.

Now before the geeks out there start clambering about databases, server-side scripting, Web services, XHTML, XML, and all the nuts and bolts that are required to make a viable and profitable Web site possible - I am a geek. I've been building Web applications since 1997, I know that it's not effortless to build a worthwhile Web application, but I also know that building a Web site costs only a fraction of buying just the printing press, not to mention all the pre-press equipment, delivery trucks, etc.

Actually back in the 90s I was a journeyman offset press operator. I didn't run the big monster web presses that The Seattle Times owns, but even the 40-inch four-color sheet-fed Heidelbergs I worked on cost millions of dollars. Now factor in the cost of the press operator, an assistant, all the pre-press workers and the folks who wrap it up and deliver the finished product. Even with the automation that's taken place over the last 10 years, printing is still not effortless and certainly not cheap.

But online publishing is cheap. For me, I built the Courant myself and I estimate that what I made would have cost me between $20,000 and $30,000 to pay someone else to build. I chose to go with a custom content management system rather than a canned CMS such as Wordpress or Drupal because I wanted to have total control over the Web site, the database and the code. Leveraging an existing open source application like Wordpress could, in theory, cost less.

So by comparing the costs associated with setting up and maintaining a print shop versus a Web site, it's obvious that the Internet has stripped out virtually all of the publishing costs. Online publishing is not novel, thusly, online banner advertising is cheap and I wasn't going to be able pull in $500,000 a year to fund my newsroom by selling banner ads.

My plan for the Courant was to not just sell banner ads, but to offer a suit of powerful advertising and business tools and services. I envisioned levels of customers. Some businesses might just want a simple banner ad, but the more sophisticated customer could purchase custom landing pages for events, sales, etc. Or they could buy full-blown Web applications, databases and custom business applications. The Courant would essentially be a technology firm that focused on creative online publication, advertising and business services.

So why did the Courant belly-flop?

The Courant failed because I didn't have enough cash and I didn't find someone who could handle the business side, such as finding customers, technologists and managing projects. The trick I had to pull off was to be able to fund the Courant while I not only built a newsroom, but also a technology firm to support it. I couldn't do it all.

My advice to anyone who seeks to create something like The Seattle Courant is to make sure you have at least enough money to get you through the first year and someone who's as committed as you are to the business. To generate revenue, focus your efforts on providing technology solutions to your customers and not just selling banner ads. You have to be able to do something that other people can't, or don't want to do. Going to city council meetings and covering press conferences counts as something people don't want to do, but news doesn't make money it costs money. One way to think of it is that instead of a print shop that supports a newsroom, we need to build a technology firm that supports a newsroom. It's really not that different, it just requires a different skill set.

While I didn't succeed, I remain convinced that real journalism will survive the transition from analog to digital, it's just going to be scary for a bit.

I want to thank everyone who read the Courant and helped me along the way. It's been a fun ride.

Comments

June 29, 2009
I'm sorry to hear this, good luck in your future endeavors, I think you were on to something and maybe the next time it'll work out for you. Good luck!

By
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June 29, 2009
Sorry to see the Courant go. Enjoyed having you in the mix and hope you continue tinkering with Seattle's 'media landscape.' Next time, use http://neighborlogs.com :) Good luck, Keith

By Justin Carder
Seattle, wa
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June 29, 2009
Sorry to see the Courant go; we need public oversight on the Councils, County Exec and the Mayor. Thank you for trying...what will you do next?

By Doreen McGrath
Seattle, Washington
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June 29, 2009
I like this idea about providing technology solutions for customers (it's a surefire money maker), but once a company does that, why provide news – except out of love for the business?

By Josh Hicks
Bellevue, wa
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June 29, 2009
Yeah, building a technology company begs the question why bother dumping money into a newsroom. I think that the news function of the company can be a source of revenue, it's just not enough to produce the kind of quality news that readers deserve.

News has never been a huge moneymaker. Someone has to subsidize it, whether that's advertisers or readers.

Without a doubt, a passion for news is a must to run a news organization and essentially through money at reporters, editors and photographers.

By Keith Vance
Seattle, Washington
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June 29, 2009
Seems to me there are already plenty of excellent technologists out there plying their trade and offering solutions. What we need more of is the people who do indeed have a passion for news - which is what's burned in me since age 17. I'm sorry that this concept didn't work out for you but I bet your next endeavor will - anybody with guts enough to JUST DO IT! even if it doesn't work, is the kind of person who will keep JUST DOING IT! (the big secret) till something clicks. Best o'luck. If you decide to do any freelance news reporting, please consider letting us know, because we do pay (not humongously but decently) for assigned stories.

By Tracy (WSB)
West Seattle, WA
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June 29, 2009
Well, the one aspect you haven't touched on is distribution. Yes, website made publishing simpler, but no newspaper just got printed. They had a distribution arm that worked. The success of an online paper doesn't have something to do with eliminating the publishing costs, but figuring out how to do the distribution. Just because you can put stuff on a website, it doesn't mean people find the site, or even if they know about it come back over and over again.
Once newspapers have the "distribution" figured out, they can make money again. How do you get your content in front of people's eyes??

By Mathias Eichler
Olympia, WA
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June 30, 2009
Good points here. Got me to thinking of how the Associated Press in the pre-internet days leased space on their satellite for others to transmit stories and data: stock tables, NYTimes stories, ads ... it all came via AP's transponders. That allowed them to help pay for the satellite transmission and build their network. Oh, and it supported AP's newsgathering, too.

By Curt M
Seattle, WA
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July 01, 2009
I use this quote all the time, but it was "a noble experiment." I'm glad I was a part of it. Now I feel bad about taking your money.

By Jason McBride
Seattle , WA
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July 01, 2009
yes, another example of how the traditional marketplace is nothing like the internet marketplace. The traditional models are tedius in the digital world - we need to use the new media to provide something, well, new! take advantage of the profound depths of internet connectivity and communication, bring treasure up from the bottom, offer amazing things.

By Jude Goodwin
Squamish, BC
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July 01, 2009
I'd like to thank you, Keith, for the opportunity you gave me. I am proud to be a part of the Courant. You're on to something special here and I know we will see more from you. I hope to have the privilege to write about my passion again in the future.

By Acacia Jackson
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July 02, 2009
Interesting experiment, but I think there could some print/web component for local news sites funded maybe like TVW:

From TVW's Web site.
TVW's Organizational Structure and Financing
TVW is a 501 (c)(3) non-profit corporation, not a government agency. It is governed by an independent board of directors. The majority of TVW's operating cash - approximately $2.5 million per year - comes from the Legislature via a contract-for-service through the Secretary of State. TVW receives more than $11 million per year in the form of in-kind contributions of channel space from Washington's cable television industry.

By Tony Dondero
Seattle, WA
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July 04, 2009
Keith, I have enjoyed reading your site daily. I also appreciate the advice that you provided for my online newspaper. Believe me I am struggling also, and I hope it improves. Take care.
Mike Farmer
www.fultonkynews.com
Fulton Kentucky News

By Mike Farmer
Fulton, KY
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July 18, 2009
One reason that The Courant flopped is that it wasn't a very good newspaper. I didn't find myself looking at it very often. Thus I missed viewing whatever ads there might have been.

By A B
D, E
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This story’s been tagged: Newspapers

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Keith Vance

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